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1. Introduction
ERA (hereinafter referred to as “the Company”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of all individuals who interact with us, including clients, partners, visitors to our website, and any person who shares information with us in connection with our services.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal and business-related information.
By accessing our website, engaging with our services, or sharing information with us, you agree to the terms of this Privacy Policy.

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2. Information We Collect
We may collect the following types of information:
Personal Information: Name, contact number, email address, postal address.
Project & Property Information: Land details, property documents, drawings, plans, layouts, budgets, and related technical or commercial data.
Business Information: Financial estimates, investment details, development expectations, and partnership-related inputs.
Communication Records: Emails, messages, call records, meeting notes, and consultation discussions.
Website Data: IP address, browser type, device information, and basic analytics data (if applicable).
We collect information only when it is voluntarily provided or when required to deliver our services.

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3. Purpose of Information Collection
The information collected is used strictly for the following purposes:
To evaluate, consult, plan, or advise on projects under BuildWise, Co-Development, or Vastu Consultancy services.
To communicate with clients regarding proposals, updates, reports, or clarifications.
To prepare documents, feasibility inputs, reports, or advisory outputs.
To comply with legal, regulatory, or contractual obligations.
To improve internal processes and service quality.
We do not collect information for unrelated or unlawful purposes.

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4. Data Sharing and Disclosure
We do not sell, rent, or trade personal or project-related information to third parties.
Information may be shared only under the following circumstances:
With client-authorised consultants (architects, engineers, legal advisors, etc.) strictly for project-related purposes.
When required by law, court order, or government authority.
With internal team members strictly on a need-to-know basis.
All such disclosures are made with due care and confidentiality.

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5. Data Protection and Security
We take reasonable technical and organizational measures to protect information against:
Unauthorized access
Loss, misuse, or alteration
Accidental disclosure
While we follow best practices, no digital or physical data transmission can be guaranteed to be 100% secure. Clients acknowledge this inherent limitation.

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6. Confidentiality Commitment
All project discussions, documents, drawings, financial details, and consultations shared with us are treated as confidential.
Similarly, clients are expected to respect the confidentiality of ERA’s methodologies, formats, frameworks, and advisory processes.

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7. Data Retention
Information is retained only for as long as:
It is required to provide services
It is necessary for legal or business compliance
It is relevant for future reference with client consent
Data may be securely deleted or archived once it is no longer required.

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8. Client Rights
Clients have the right to:
Request access to their shared information
Request correction of inaccurate data
Request deletion of data, subject to legal or contractual limitations
Such requests must be made in writing.

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9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external websites.

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10. Limitation of Liability
ERA shall not be held liable for any loss, misuse, or unauthorized access to information caused by factors beyond reasonable control, including technical failures or third-party breaches.

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11. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be effective immediately upon publication on the website unless stated otherwise.
Continued use of our services constitutes acceptance of the revised policy.

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12. Governing Law
This Privacy Policy shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts.